Terms & Conditions

Please read these Terms and Conditions carefully before using our pet delivery service. By using our service, you agree to be bound by these Terms and Conditions.

 

1. Service Agreement:

   - Our pet delivery service facilitates the transportation of pets from one location to another as per the customer's request.

   - We will make every effort to ensure the safety and well-being of your pets during transportation.

 

2. Booking and Payment:

   - To book our service, you must provide accurate and complete information about your pet, including their breed, size, and any special requirements.

   - Payment for our services must be made in advance, and we accept various payment methods as specified on our website.

 

3. Pet Health and Documentation:

   - It is the customer's responsibility to ensure that their pet is in good health, up-to-date on vaccinations, and meets all necessary travel requirements.

   - We may require proof of vaccinations and other necessary documentation before accepting your pet for transportation.

 

4. Pet Handling and Safety:

   - Our trained staff will handle your pets with care and follow industry best practices during transportation.

   - We reserve the right to refuse transportation of any pet that poses a risk to the safety of our staff or other animals.

 

5. Delays and Cancellations:

   - While we strive to adhere to the agreed-upon schedule, unforeseen circumstances may cause delays. We will make reasonable efforts to inform you of any delays and provide alternative arrangements.

   - In case of cancellation by the customer, refunds will be subject to our refund policy as specified on our website.

 

6. Liability:

   - While we take utmost care in transporting your pets, we cannot be held responsible for any injury, illness, loss, or death that may occur during transportation.

   - We recommend that you have appropriate pet insurance to cover any unforeseen circumstances.

 

7. Indemnification:

   - You agree to indemnify and hold us harmless from any claims, damages, losses, or liabilities arising out of your use of our service or any breach of these Terms and Conditions.

 

8. Intellectual Property:

   - All intellectual property rights related to our pet delivery service, including logos, trademarks, and content, are owned by us and protected by applicable laws.

 

9. Governing Law and Jurisdiction:

   - These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

 

10. Amendments:

    - We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

 

If you have any questions or concerns about these Terms and Conditions, please contact us through the provided channels.